1. Introduction

Welcome to Tranquility Nextech! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website. You agree to the terms outlined in this Policy by using our website.

2. Information We Collect

We may collect various types of information from you when you visit our website, including:

Personal Information: This includes any information that identifies you personally, such as your name, email address, phone number, and other contact details that you provide when filling out forms or contacting us.

Non-Personal Information: This includes information that cannot be used to personally identify you, such as your IP address, browser type, operating system, and usage patterns on our website.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us improve your experience and tailor content to your preferences.

3. How We Use Your Information

The information we collect may be used for various purposes, including:

Providing Services: To deliver the services and products you request from us.

Communication: To respond to your inquiries, send newsletters, and give updates on our services.

Improvement: To analyze website usage patterns and improve our website’s functionality, design, and content.

Marketing: To send you promotional materials and offers that may interest you, with your consent.

Compliance: To comply with legal obligations and protect our users and website’s rights and safety.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation or if such disclosure is necessary to protect the rights, property, or safety of Tranquility Nextech, our users, or others.

5. Data Security

We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies; we are not responsible for their content or practices.

7. Your Choices

You have the following rights regarding your personal information:

Access and Correction: You can access and update your personal information by contacting us directly.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.

Cookies: Most web browsers are set to accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Terms and Conditions

Please refer to our Terms and Conditions page for detailed information about the rules and guidelines for using our website.

10. Refunds/Cancellations

Our refund policy aligns with the products and services available on our website. Refund requests will be processed within 5-7 working days. The amount will be credited to your bank account per the specified timeline.

 12. Shipping Policy

Minimum and Maximum Timeline: Shipping times vary based on your location. The minimum shipping time is 3 days, and the maximum is 14 days. For more details, please refer to our Shipping Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or any other inquiries, please contact us at:

Email: shan@tranquilitynxt.com

Address: Tranquility Nextech Private Limited
180, 5th Main, Jayanagar 4th Block, Bangalore – 560011

Effective Date: 23-08-2024